Terms & Conditions

1. General

• Norn Works designs, produces, and sells physical goods globally.

• These Terms apply to all orders placed via our website or authorized sales channels.

• We reserve the right to update or modify these Terms at any time. Changes will take effect upon posting to our website.

2. Orders and Payments

• By placing an order, you confirm that all information provided is accurate and complete.

• All prices are listed in [insert currency] and include applicable VAT (if applicable) unless otherwise stated.

• We accept payment through secure third-party providers. Norn Works does not store your payment details.

• Your order is not binding until confirmed by us via an order confirmation email.

3. Shipping and Delivery

• We ship worldwide from Sweden. Shipping details, rates, and estimated delivery times are outlined in our Shipping Policy.

• Delivery times are estimates and not guaranteed. Customs clearance, weather, or local carrier delays may affect timelines.

• The customer is responsible for providing an accurate and complete delivery address.

• Risk of loss passes to you upon delivery to the shipping carrier.

4. Customs, Duties, and Taxes

• International customers are responsible for all import duties, taxes, and customs clearance fees.

• Norn Works is not liable for any delays or costs due to customs procedures.

5. Returns and Refunds

• We accept returns on eligible products in unused, original condition within 14 days of delivery.

• To initiate a return, contact us at worksnorn@gmail.com with your order number and reason.

• Refunds will be issued to the original payment method, minus shipping fees, once the returned item is received and inspected.

• Return shipping costs are the responsibility of the customer, unless the item was defective or incorrect.

6. Intellectual Property

• All content on our website (including images, designs, text, and logos) is the property of Norn Works and protected by intellectual property laws.

• You may not copy, modify, reproduce, or use any content without our prior written permission.

7. Limitation of Liability

• To the fullest extent permitted by law, Norn Works is not liable for:

  • Any indirect, incidental, or consequential damages

  • Any loss resulting from delays, incorrect addresses, customs issues, or third-party carriers

• Our total liability for any claim shall not exceed the amount you paid for the product in question.

8. Warranties and Disclaimers

• Our products are sold “as is” unless otherwise stated.

• We warrant that the products will materially conform to the specifications at the time of shipment.

• Except as explicitly stated, we make no warranties of any kind, express or implied.

9. Governing Law and Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of Sweden.

• Any disputes shall be subject to the exclusive jurisdiction of the courts of Sweden, unless otherwise provided by applicable consumer protection laws.

10. Privacy

We process personal data in accordance with our Privacy Policy. By placing an order, you consent to our use of your data as outlined in that policy.

11. Contact Us

For any questions regarding these Terms or your order, please contact us:

Norn Works
Email: worksnorn@gmail.com
Address: Västanvik Skrikgärdsvägen 6, Sweden